🔒 Privacy Policy – NERVITALL.SHOP
1. Introduction and Acceptance
- Company Identification:PHJ NEGOCIOS DIGITAIS LTDA, registered under the CNPJ (National Registry of Legal Entities) No. 62.326.312/0001-47, with its registered office at [Company’s Registered Address], hereinafter referred to simply as “NERVITALL.SHOP” or “We”.
- Purpose: This document aims to establish the rules regarding the collection, use, and storage of personal data and information of our customers and visitors (“You”) who access the website https://nervitall.shop/.
- Commitment: NERVITALL.SHOP is committed to protecting your privacy, ensuring transparency in the processing of information and compliance with Brazilian Law No. 13.709/2018 (General Data Protection Law – LGPD).
- Acceptance: By browsing, using, and/or making a purchase on our website, you agree to the terms of this Privacy Policy.
2. Important Definitions (According to LGPD)
- Personal Data: Information related to an identified or identifiable natural person (e.g., name, CPF, email, address).
- Processing: Any operation performed with Personal Data (collection, production, reception, classification, use, access, etc.).
- Data Subject: The natural person to whom the Personal Data refers.
- Controller: NERVITALL.SHOP, responsible for making decisions regarding the Processing of Personal Data.
3. What Personal Data Do We Collect?
We collect the data necessary for the provision of services and the execution of sales, in several stages:
| Data Category | Example of Data Collected | Purpose of Collection | Legal Basis (LGPD) |
| Registration Data | Full name, CPF, email, phone number, date of birth. | Identification, communication, issuing invoices, fraud prevention. | Performance of Contract (Sale) and/or Legitimate Interest. |
| Delivery/Purchase Data | Full delivery address, order details (products, value). | Processing and delivery of orders, proof of purchase. | Performance of Contract (Sale). |
| Financial Data | Payment information (e.g., card brand, installment number). | Payment processing via intermediaries (we do not store full card data). | Performance of Contract (Sale). |
| Browsing Data | IP address, geolocation, pages visited, clicks, cookies. | Improving website experience, traffic analysis, marketing. | Consent (Cookies) and/or Legitimate Interest. |
| Marketing Data | Preferences, interest in newsletters and promotions. | Sending personalized marketing communications. | Consent. |
4. How Do We Use Your Personal Data? (Purposes)
Your data is used for the following purposes:
- Process and Manage Orders: Process purchases, payments, and issue invoices.
- Delivery: Enable the shipment of products to the provided address.
- Customer Service: Respond to inquiries, complaints, and requests.
- Marketing and Promotions: Send marketing emails and offers, only with your consent.
- Website Improvement: Analyze website usage to enhance the shopping experience.
- Security: Prevent fraud and ensure customer safety.
- Legal Obligations: Comply with legal or regulatory requirements (e.g., Federal Revenue).
5. Data Sharing
NERVITALL.SHOP only shares your personal data when strictly necessary and to fulfill the purposes of this Policy:
- Service Providers: Logistics/delivery companies (Post Office, carriers), payment platforms, e-commerce platforms, and hosting services.
- Authorities: Governmental and judicial bodies, for compliance with legal obligations.
- Marketing Partners: Agencies and advertising platforms (e.g., Google, Meta), with your consent.
6. Use of Cookies and Similar Technologies
- We use cookies (small text files) to store your preferences, analyze website traffic, and personalize content and advertisements.
- You can configure your browser to refuse cookies, but this may limit the functionality of some areas of our website.
7. Data Security
- We implement technical and administrative security measures to protect your personal data against unauthorized access, destruction, loss, alteration, or leakage.
- We use encryption (SSL) to protect data transmission on our website.
- Access to data is restricted only to employees who need it for the purposes described.
8. Data Subject Rights (Your Rights)
In accordance with the LGPD, you have the right to request from NERVITALL.SHOP, at any time:
- Confirmation of the existence of data processing.
- Access to your data.
- Correction of incomplete, inaccurate, or outdated data.
- Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data.
- Revocation of consent at any time.
- Deletion of personal data processed with your consent.
- Portability of data to another service provider.
9. Contact and Questions
To exercise your rights, ask questions, or make any request about the processing of your personal data, please contact our Data Protection Officer (DPO):
- E-mail: phjnegociosdigitais@gmail.com
10. Updates to this Policy
This Privacy Policy may be updated at any time. The date of the last update will be indicated at the beginning/end of the document. We recommend that you review it periodically.
Date of Last Update: 11/05/2025